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FAQ's

No we don't have stockists, we do however, offer a great returns policy. To ensure that you are happy with the fit of your belt once it arrives, you have 30 days to return it. We advise trying it on as you would wear it (either on your hips, around your waist – or both) and make sure it fits correctly. If you don’t think the sizing is right, get in contact with: info@theclinch.com

We aim to accomodate all customers by creating a comfortable product. Each belt size has individual measurements that can be found on our size guide page. You can view our size guide to ensure you’re buying the best fit. 

Please see our belt assembly page for instruction and videos for clear reference.

If you think you need extra holes before receiving your belt, we can have extra holes punched into the belt before posting them out. Simply pop a message in the notes section when placing your order. If you receive your belt and need extra holes, please get in contact with our customer service team. We can arrange to have extra holes put into the belt.

We understand these little pieces can easily disappear! Please get in contact with our customer service team at info@theclinch.com and we will always help you out.

No, we don't offer wholesale of our belts or buckles. All orders are placed through our website www.clinchbelts.com. If you wish to purchase larger quantities, please contact our customer service team.

Our belts are made from Sterling silver and brass. We advise that you don’t wear them in water or have them in contact with lotions and perfumes. We pride ourselves on the quality of our products, however, if they are exposed to any of the above,  tarnishing may occur. 

You can polish both the brass and Sterling silver belt buckles using a polishing cloth.

We do offer Afterpay! When you check out, you can use this option. Unfortunately we don't offer Zip pay at this stage. It is something we are looking to add very soon.

Yes, all international customers are responsible for the taxes incurred upon receiving the delivery. As these taxes vary from country to country, we advise getting in contact with your local customs office for a quote. By law we are required to state the full value of the items which can be included in an invoice if customs requires it. We do apologise for any inconvenience caused, unfortunately this is out of our control. 

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